Automated Daily CDP backups (taken 3 times daily with 7 days retention period)
24 by 7 Monitoring (at 5 minutes interval through SNMP)
cPanel Installation (Manage and set up websites/mail/accounts/databases from web based control panel)
Installation/Configuration support of DNS and MySQL
OS rebuilds at no additional cost (re-installation of custom components will be charged additional)
Operating System Updates – Proactive
Reverse DNS Setup
Troubleshooting Network issues
FULLY MANAGED VPS’S EXCLUSIONS:
Troubleshooting of issues caused by customer misconfiguration issues and non-standard changes in configuration by customer are NOT covered under this service level and will be charged under custom support from $129hr
Issues that are caused by third party software issues and bugs are not covered and need to be addressed by the customer directly by the software vendors
Customer application/code level issues are not covered and needs to be addressed directly by customer or their developer.
LET’S GET YOUR PROJECT STARTED NOW
We will help you achieve your goals and to grow your business.