1. If you don't have teamviewer - download it here by clicking on the "Download for Free" Button: https://www.teamviewer.com/en-us/ 



    Here is a guide to run you through the installation process: https://community.teamviewer.com/English/kb/articles/1389-how-do-i-install-teamviewer-on-windows-7-8-and-10 
  2. Details to provide for teamviewer are: Your ID and Password and ensure that your device is showing as "Remove Control" 

2. If you are running an out of date teamviewer version, you will need to update it prior to use. Go to Help, Check for new version and follow guide.

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